For classification purposes, New Maid refers to Fresh maid who may or may not work in elsewhere and is usually inexperienced. Transfer maids refers to those who is currently in Spore waiting for redeployment, hence could be interview in person. Ex-Spore refers to those who worked in Spore before, she could be in Spore awaiting for transfer or not in Spore.

A reliable agency could help you to facilitate the hiring process at ease. For instance, the helper suffer from serious homesickness, medical issue (HIV) or even pregnancy the agent is oblige to help.

Yes. You need a Singpass to transact with MOM @ www.mom.gov.sg

They are : Bangladesh, Cambodia, Hong Kong, India, Indonesia, Macau, Malaysia, Myanmar, Pakistan, Filipino, South Korea, Sri Lanka, Taiwan and Thailand.

There are Agency Fee, Insurance and maid’s placement fee (loan) which is deductible from her salary every month. The agency should give you an itemized receipt or invoice on what is include in the Agency fee.

Normally the price is quite competitive between agencies, however some charged ridiculously low to attract employer, so you have to check what services they include in their packages.

Your yearly gross income not less than $30K. For 2nd maid is $50K, and the residence should have sufficient space for everybody. For maximum occupancy ratio please check with HDB or MOM for advice.

It depends on the country they came from, some country requires the employer to pay minimum wage to their citizen who is working abroad. Example for Filipino is US$400, Indonesian is S$500. You can check with your agent for more information.

No. This is because we are also paying COD to our various agency. Example, Air ticket, Medical Ctr, and training ctr (SIP course) for the maid etc…

Yes. You have to minimum complete hiring her for 1 month, the balance will be refund to you within 4 weeks. The Agency fee is not refundable. Please take note on the rehiring charges despite of free replacement.

Stay calm, go to the nearest police station to lodge a report and inform your agent about it. If still no news after 3 days please contact MOM to cancel her permit. Please note that reporting of missing person require a stipulated 24hr of unknown whereabouts of that person.

No. This is because we won’t be able to recover it from her.

No. However you need to pay lodging fee during the stay with the agent, we charged $20 per day maximum 21 days, after which no fees charge.

It refers to employer who found a helper themselves and need the agent to facilitate the process. Usually the agency fee is higher because the maid has no placement fee to service.

The normal practice here in Spore is you should pay your FDW salary on the date she start working with you. Example she start work on the 5th of Jan, you should pay her salary on the 4th of each calendar month starting on February and not later than 11 of February (7 days).

Not allow by Law

Not allow